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27/12 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:37 Applications:13 Rec. Actions:Recruiter Actions:2

Executive - Presales/Customer Service (0-1 yrs)

Bangalore Job Code: 191127

- Work alongside & learn from best in class talent

- Fantastic work culture

- Attractive Salary & Benefits

Our Client is hiring Presales Executive

The Job : 

As a Pre-Sale Executive you will be responsible for :

- Attending inbound & marketing outbound calls to the leads generated through various marketing activities

- Providing necessary project details over call, email

- Doing regular followup with customers and ensuring customer site visit

- Responsible for entire presales function, from leads handling to the customer site visit

- Coordinating with sales team after site visits, updating and maintaining daily, weekly and monthly reports

- Managing database of leads allocation and achieving high sales conversions

- Generating higher walk-ins from all types of leads

- Offering the best possible customer delight at all times

- Handling escalated customer queries, concerns, suggestions, feedback, etc. and managing their expectations

- Carrying ownership for every customer query

The Profile

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are highly goal driven and work well in fast paced environments

- You are a strong networker & relationship builder

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