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08/05 Riddhi Desai
Talent Search Associate at Hirecrest Consulting Services LLP

Views:13 Applications:3 Rec. Actions:Recruiter Actions:0

Executive - Presales (3-6 yrs)

Mumbai Job Code: 271508

One of our client is Hiring Presales Executive.

Location : Mumbai (Powai)

Job description for presales Executive :

- Industry can be open

- Should have Pleasing Personality & Soft Skills

- The Pre- Sales Executive is responsible for identifying opportunities and providing information telephonically to prospects and assist the sales team in conversions.

- Contributes to team effort by driving walk-ins to the site

- Communicates Effectively, Oral as Well As Written Ability to recognize tone and mood of customer through written and voice communication.

- Adaptable & Customer Centric Approach to Situations to Deliver Superior Service Personalization/ Empathy In Communication

- Ability To Comprehend & Respond to All Customer Queries (Through Chat) With Immediate Resolution (Real Time) To Ensure Customer Satisfaction.

- Ability to lead the conversation with customers and proactively suggest resolutions to queries

- Willing to work in target-oriented performance driven environment and learn & grow with the Team/Organization

Key Skills :

- Strong Interpersonal, Communication & Writing Skills Accompanied By Quick Comprehension & Clear Articulation

-Good Computer knowledge.

-Good written and verbal communication skills.

- 3+ yrs experience in similar profile

- Experience of tele calling on luxury projects will be added advantage

Desired Candidate Profile :

- 3+ yrs experience in international process mandatory

- Education : Any Graduate - Any Specialization

- Can look for Banking professionals as they have good communication skills.

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