Executive - Outbound Sales - BPO (2-3 yrs)
Position : Outbound executive
Education : Any qualification
Location : Work from home pan india
Experience : 2-3 yrs in any international sales process
Salary : Based on experience
JOB DESCRIPTION :
- Candidate should be well versed in US accent
- Should be able to generate leads and set appointment for the clients
- Answer or make calls to clients to learn about and address their needs, complaints, or other issues with products or services
- Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
- Engage in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
- Build lasting relationships with clients and other call center team members based on trust and reliability
- Utilize software, databases, scripts, and tools appropriately
- Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service
- Make sales or recommendations for products or services that may better suit client needs
- Take part in training and other learning opportunities to expand knowledge of the company and position
- Adhere to all company policies and procedures
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
