Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Outbound Sales - Bank (1-30 yrs)
- Work alongside & learn from best in class talent
- Fantastic work culture
Our Client is a startup committed to modernizing banking for SMEs by creating a supercharged bank account for them to combine all their accounts in one place, get 15 days of interest-free credit, and earn 1% cashback on all supercharge cards spending.
You will be responsible for :
- Own end-to-end sales cycle for all MSMEs of the country
- Make outbound calls to MSMEs to explain our products and services and own the outbound channel sales
- Build, maintain and forecast a healthy sales pipeline to achieve quarterly business goals
- Communicate and sell our value proposition to prospects and should have the ability to negotiate with clients who are using competitors and handle objections with ease
- Achieving monthly sales targets by identifying and developing new customers.
- Ensuring high levels of customer satisfaction as well as upsell and cross-sell potential within existing customers to maximize share of wallet.
- Building strong and collaborative relationships with other internal stakeholders.
- Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue.
- Providing feedback and advocacy on customer pain-points to internal teams.
- Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.
The Profile :
- You have at least 1 year experience ideally in B2C sales / account management, Customer Success or Sales Operations/ Support within Financial Services industry.
- Experience within would be a strong advantage.
- You have solid experience in a regional role ideally including experience covering India.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You pay strong attention to detail and deliver work that is of a high standard
- You enjoy finding creative solutions to problems
- You are highly goal driven and work well in fast paced environments