Executive - Online Sales (3-8 yrs)
Providing members with comprehensive product/service consultations and guiding their decision-making process
- Capable to handle the member issues/ escalations effectively
- Handling the HFRP (Happy Family Reference Programmes)
- Generate multiple referrals from wide base of members
- Fixing of the appointments and ensuring that meeting with Sales team happens of the Referrals generated
- Maintaining a deep knowledge of company products and services.
- Upselling and cross-selling products/services to members.
- Ensuring client satisfaction
- Help promote and maintain a positive company image
- Intuitive to customers- needs
- Strong communication and interpersonal skills and the ability to build and maintain relationships
- Good conflict resolution and problem-solving skills
- Experience of 2yrs+ in customer service or sales
- Must understand customer relationship management (CRM)
- Strategic thinker and ability to analyse and solve problems quickly
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
