Executive - Key Account Management - Client Service (3-6 yrs)
Key Account Executive (Client Service Executive)
Responsibilities :
- Develop effective communication platforms for clients and staff.
- Inspire repeat-business from clients.
- Monitor and measure client satisfaction.
- Liaise with different departments about client queries.
- Offer advice to clients on services and products.
- Develop surveys and capture client information.
- Deal with client requests and troubleshoot problems.
Requirements :
- Business degree or related qualification.
- Strong communication skills.
- Ability to meet deadlines.
- Computer literacy.
- Calm, polite, and professional behavior.
- Reliable and self-motivated.
- General business knowledg
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