HR Associate at ExcelSoft Services
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Executive - International Customer Support/Service (1-3 yrs)
We are hiring for International Customer support executive our Organization.
Experience relevant : 1.0 - 2.0 Years.
Skills : Excellent English communication skills.
Job Description (International Customer support) -English(Voice Process)
We are looking for an enthusiastic Tele customer Representative to contribute in generating leads for our company. The candidate will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective tele support representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
- Make Cold Outbound Calls, to US customers and explain the product or services
- Provide detailed information about products and services
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of current and forthcoming products and services
- Handle grievances to preserve the company's reputation.
- References would be highly appreciable.