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19/10 Anjali
Recruiter at Initiative Manpower Services

Views:242 Applications:28 Rec. Actions:Recruiter Actions:0

Executive - Inside Sales - Travel Package (1-2 yrs)

Delhi Job Code: 95341

Attending to customer queries through emails and phones calls.

- Designing & Preparing Itineraries & International Holiday packages for customers.

- Handling Bookings & Documentation

- Processing Bookings by coordinating with operations Team

- Costing sheets and quotes for FIT.

- Daily Operations including servicing travel partners enquiries via email or via phone at a timely and accurate manner.

- Give professional and value-added travel advice to clients bearing in mind the client's need and interests

- Managing Query Tracker and Follow up reports for Queries. Preparing invoices, vouchers and other documentations

- Execute bookings in an efficient, accurate and professional manner

- Solicit and retain clients with professional customer service skills

- Observe and learn how senior staff handle customer enquiries and package bookings.

- Follow system and processes at all times.

- Achievement of Daily and Monthly targets.

- Listen and lead the conversation to solve problems in a timely manner with all types of partners in all circumstances.

- Adapt and change as requirements of the business change.

- Embrace new technology and ways of working that promote flexibility to adjust quickly to shifting needs of the business

- Responsible for selling of holiday packages/Flight Ticket/Cruise Package for International destinations such as Maldives, Mauritius, Seychelles, Singapore/Malaysia, Dubai, Sri-Lanka, etc.

- Responsible for Designing itinerary, costing, booking hotels, Tour packages and Travel Packages, Cruise Deal and Travel Insurance.

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