Executive - Inside Sales - EduTech (1-3 yrs)
No. of Vacancies : 05
Position : Inside Sales Executive
Industry : Edutech
- Shift timing : 10.00 to 7.00/ 11.00 to 8.00
- Sunday timing : 12.00 to 9.30
- 6 days working
Job Description :
Responsibilities and KRAS :
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the companys reputation
- Go the extra mile to meet sales targets and facilitate future sales
- Keep records of calls and sales and note useful information
Requirements and skills :
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
Education Criteria : Graduate/postgraduate from any stream
