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12/02 Vani
HR at Dezire HR Services

Views:33 Applications:7 Rec. Actions:Recruiter Actions:2

Executive - Inside Sales - BPO (1-3 yrs)

Bangalore Job Code: 110321

Responsibilities:

- Identify and assess customers' needs to achieve satisfaction.

- Build sustainable relationships and trust with customer accounts through open and interactive communication.

- Provide accurate, valid and complete information by using the right methods/tools.

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits

- Follow up to ensure resolution.

- Keep records of customer interactions, process customer accounts.

- Follow communication procedures, guidelines and policies.

- Take the extra mile to engage customers.

Requirements:

- Education- PUC / HSC qualified.

- Excellent verbal and written communication skills.

- Good Interpersonal skills, numerical and analytical ability.

- Decision making skills.

- Language required: English & Hindi mandatory +Kannada/Tamil/Telugu preferred.

- Proficient in MS-Office (Excel, Word).

Salary : Negotiable

Shift : 8 Am -8 Pm


Location : Sarjapura (Bangalore)

Rounds: Hr/Aptitude/Opps

More details call sheela

8884658032/9884278620

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