Business Support Manager at Snaphunt Pte. Ltd.
Views:84 Applications:0 Rec. Actions:Recruiter Actions:0
Executive - Guest Relationship Management - Real Estate (1-5 yrs)
- Fantastic work culture
- Opportunity within a company with a solid track record of performance
- A role that offers a breadth of learning opportunities
We are hiring for a company who has its operations in the pharmaceutical industry.
The Job Key responsibilities areas :
- Will be responsible to provide an excellent and consistent level of service to customer inquiries
- Will be responsible to make the customer experience a pleasurable one right from the time the guest enters the site sales office
- Will also be responsible to receive incoming and make outgoing calls for project promotion and generating leads
- Make MIS reports at the end of each day and report those to the site head
- Ensuring that the site is functioning properly in all customer touch points
- Will look after Client orientation, meet and greet with all walk-ins.
- Site requirements and replenishment.
- Co-ordination with Admin and Marketing for improvising client experience.
- Will also be responsible for Sourcing and Closing sales transaction
- Will be responsible for co-ordination with projects team to gather complete information about the site to act as a product specialist.
Ideal Candidate Key Competencies :
- Superior customer experience service delivery
- CP Orientation and management
- Sourcing and Closing business
- Tele-calling
- Good communication skill
- Interpersonal skills
- Proficient in all MS Office applications
- Should be fluent in written and spoken English and have good soft skills
- Should be good with any lead management software (like SFDC)
- Should be well groomed and have an affinity to and good understanding of luxury
- You have at least 1 year experience within a Customer Service, Telesales or Customer Success role, ideally within the Real Estate industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You enjoy finding creative solutions to problems
- You pay strong attention to detail and deliver work that is of a high standard
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.