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15/09 Pratibha Dubey
HR Recruiter at SnapFind

Views:41 Applications:14 Rec. Actions:Recruiter Actions:7

Executive - Guest Delight/Customer Service (0-3 yrs)

Any Location/work from home Job Code: 292205

Company Name : Treebo Hotels

CTC : 2 to 4 LPA

Duties/Responsibilities :

- We are re-thinking customer service. We are obsessed with delivering nothing but the best to our guests. And in this role as a Delight Champion, you will be doing just that!

- You will be communicating with our guests and business partners over the phone

- You will beat stereotypes in delivering a delightful experience to our guests.

- You will be the first point of contact in resolving guest queries and concerns.

- You will spot and initiate process changes that will increase efficiency and overall experience.

- You will relay customer feedback to the organization.

Required Skills/Abilities :

- Love speaking with new people.

- Are a problem solver with a never give up attitude and love new challenges.

- Have excellent communication skills both verbal and written.

- Are empathetic and always look at providing nothing but the best possible solution to customers. \

- Are a start-up enthusiast and understand what it takes to be part of a young and fast growing team.

- Are tech-savvy with working knowledge of Google Applications and CRM tools.

- Must Have Excellent Communication Skills And Stability

- Work From Home Opportunity

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