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21/09 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:6 Applications:7 Rec. Actions:Recruiter Actions:4

Executive - Customer Support - Voice Process (0-5 yrs)

Bangalore Job Code: 234957

Great Opportunity

Our Client is hiring for Voice Process Executive

The Job

You will be responsible for:

- Customer Support for telecom, retail and banking, insurance segment.

- Maintain the reports accurate.

- Involved in Providing Email and chat Customer support to External End Users and External Commercial Account End Users 4G network support across India.

- Handling emails / chats resolving technical and customer service issues for telecom process.

- Proficient in Connectivity telecom issues and customer service.

- Proficient in Understanding of Customer product and support.

Ideal Candidate

Qualification: Any Graduate -Fresher or Experience / Undergraduate with minimum 6 months BPO.

Skills:

- Excellent interpersonal and written and oral communication skills.

- Identify and assess customers- needs to achieve satisfaction.

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