Executive at Medi Assist Healthcare Services Ltd
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Executive - Customer Support - Voice Process (0-1 yrs)
Job Description :
- Good in Communication, Ability to take calls.
- Good in Hindi,English and any Local Language.
- Willing to work in different shifts Morning & Afternoon Shifts (flexibility)
- Calls related to Claims and Approvals, Reimbursements.
- Handling customers calls and call back for complaint calls.
- Responsible for attending calls & have to co-ordinate with the customers in regard.
- Responsible for conducting briefing about any changes / new updates or process change from time to time
- Good Communication skills for Handling Escalation Emails & Calls
- Basic Insurance Knowledge
- Require Good oral and Written communication.
- Client Management.
- Ability to effectively deal with and manage stressful situation.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
