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Executive - Customer Support - Telecom (0-5 yrs)
- We are recruiting for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.
- Your job will include creating policies and procedures and oversee the customer service provided by the team.
- As Customer Support Executive you will be responsible for the selection of staff in the hiring process and ensure that a standardised level of service is maintained for all customers.
- To succeed as a Customer Support Executive, you should have excellent interpersonal and communication skills and be professional at all times.
- These skills will prove helpful when mentoring the representatives in your team and mediating with customers.
- We expect our Customer Support Executive should possess a proven track record of successful customer service and management skills.
