06/02 HR
HR at Black Olive Recruitment and Staffing Company

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Executive - Customer Support - Retail (1-3 yrs)

Mumbai Job Code: 62437

Customer Support Executive

Job Description

- Helping clients with necessary product knowledge of applying for Digital Signature Certificate - applying process and guiding clients regarding any difficulties faced while downloading.

- Resolving the client queries within the defined timeframe.

- Answering all calls and emails, professionally and in a timely manner.

- Coordinating with the Business Development Team with regards to queries / emails from institutional clients and following up on the same

- Coordinating with the Marketing & Communications team on marketing tie ups, queries and following up on the same

- Working with the Director

Narsing Brahanpure
Black Olive Recruitment & Staffing Company

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