Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Customer Support - Real Estate (1-5 yrs)
-Opportunity within a company with a solid track record of performance
-Work alongside & learn from best in class talent
-Join a market leader within Telecommunications
Our client is a disruptive brokerage-free property search portal that connects house/property owners & tenants/buyers directly by eliminating the middleman.
The Job
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate :
- You have at least 1 year experience within a Customer Service role, ideally within the Telecommunications, Other Services and Retail Banking industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You pay strong attention to detail and deliver work that is of a high standard
- You are highly goal driven and work well in fast paced environments
