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05/05 Bijal Shah
HR at Jardens Capability Developers

Views:74 Applications:24 Rec. Actions:Recruiter Actions:2

Executive - Customer Support - Real Estate (0-3 yrs)

Bangalore/Karnataka Job Code: 118713

JARdens Capability Developers along with our prestigious client Homes247 is currently seeking Customer Support Executive. Being the first point of interaction, you will be responsible for talking to the clients and educating them about the services. You'll also play a key part in generating new business for potential sales.

Job Summary :

- Contact potential or existing customers to inform them about multiple projects and service using scripts.

- Good Knowledge about the Locations in Bangalore is preferable.

- Answer questions about Projects or the company.

- Ask questions to understand customer requirements and pass on the same to Relationship Managers to close sales.

- Direct prospects to the field sales team when needed.

- Enter and update customer information in the database.

- Take and Process requirements and pass on the same in an accurate manner.

- Handle grievances to preserve the company's reputation.

- Keep records of calls and sales and note useful information.

Skills and Qualifications :

- 0-3 years experience in Customer Support/Telecalling.

- PUC and above.

- Good communication and convincing skills.

- Well versed in MS Word and Excel.

- Experience or knowledge of CRM will be an added advantage.

- Degree or Diploma required in business, marketing, management, or related field without any gap between education and work.

- Only female candidates should apply. A huge incentive scheme for the right candidate. Please call on 93722 94167 or email your updated resume 

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