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14/02 Ajay Kumar Manne
HR Recuriter at DataGroup

Views:21 Applications:3 Rec. Actions:Recruiter Actions:0

Executive - Customer Support - Pharmaceutical Distribution Firm (1-4 yrs)

Mumbai Job Code: 110741

Customer Support Executive

About Company :

This company is India's one of the largest Pharmaceutical Distribution company and is spread across all major metro cities in India with revenue run rate of INR 1200+ Cr.

Job Description :

- Educate & solve queries of the customers about products or the company.

- Ask questions to understand customer requirements and close sales.

- Direct prospects to the field sales team for data requirements, entries, concerns, etc.

- Customer information timely updation in the database as per the SOP shared.

- Receive the orders and process orders in an accurate manner.

- Handle grievances to preserve the company's reputation.

- Keep records of calls and sales and note useful information.

Qualification : Graduate

Working Days : 6 Days a Week ( to )

Job Nature : Full Time

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