15/04 HR
HR Consultants at Vmrecruiters

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Executive - Customer Support - Online Trading (0-4 yrs)

Mumbai Job Code: 70791

Role Description :- To generate high revenues for the organisation through various channels

Designation :- Executive Customer Support - Online

Type of Role :- Activation / Retention

Key Responsibilities:-

- Ensuring Service Quality and Deepening Customer Relationship

- Maintain Relationship with Trading Customer

- Increase customer and Market Share of customer trading on online Platform

- Services to all assigned clients

- Ensure client is guided for trading online platform

- Responsible to activate the clients for long term investments as well as positional trading ideas in stocks for short / medium term

- Responsible to educate and advise clients clients for online platforms trading

- Responsible for retaining clients

- Third party products

- To keep abreast with the market knowledge and market intelligence

 - Responsible to ensure all activities are in adherence as per Compliance & Risk

Key Performance Indicator :-

- Good communication skills (English)

- Strong customer service and activation and retention skills

- Having Market Knowledge (Equity, Commodity and Capital Market) would add an advantage

- Understand basic computer skills of using email, Microsoft office

Other Specifications:-

- Graduation is must

Fresher can also apply

Whatsapp:- 9990485960

Call :- 8920564941

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