Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Customer Support - IT (1-5 yrs)
-Work alongside & learn from best in class talent
-Flexible working options
Our client is a company building cutting edge software products for the healthcare industry. Reimagining healthcare delivery for our clients across the globe, their history of simplifying healthcare goes way back to 2004. Today, our client is trusted by a broad spectrum of clients including 450+ Hospitals, 3500+ Physician Practices and millions of Patients - by solving their most complex challenges and helping them deliver consistent, cohesive and collaborative care. They are headquartered in Chicago, U.S with its R&D and delivery centers in Chennai, India.
Our client is looking for a Customer Support Representative to join their team!
Your responsibilities will include:
- Manage inbound/outbound calls and emails in a timely manner.
- Identify customers' needs and wants, give your best to clarify information.
- Understand every request and provide a solution to them.
- Follow the company's communication scripts & email templates.
- Must be spontaneous and have high energy level.
- Must possess excellent communication skill with neutral accent.
- Must be flexible and should have a positive attitude towards work.
- Must be willing to work in Night Shifts.
Experience - 1 to 5 years