Co - Founder at IntelliTicks
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IntelliTicks - Executive - Customer Support (0-5 yrs)
Who we are :
IntelliTicks is a growing startup based out of Gurgaon building AI-powered Chat Automation Solutions for SMEs. We provide chatbot services for websites, messenger, and WhatsApp.
Role & Responsibility :
- Provide support, service restoration, fulfillment of service requests and advice to users ensuring the maximum availability, performance, and utilization of knowledge and information systems.
- Follow a systematic, disciplined, and analytical approach to problem-solving to meet set standards and agreed procedures.
- Executes tasks as per prescribed timelines.
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