Recruiter at Aukera Consultants
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Executive - Customer Support - International Voice Process - Gaming Support (1-3 yrs)
Note: Strictly for candidates residing in Bangalore only. Out station candidates will be rejected
Job Description :
About the Company:
An international gaming support company has been a pioneer in the gaming industry with over 15+ years of experience in providing business process outsourcing solutions and services to global customers. They believe Happy Employees Equals Happy Customers.
Role: Customer Support Executive, International Voice
Job location: Bangalore
Salary: 3 - 3.5 lakhs per annum
Education Qualification: Under graduate / Graduate
Desired Experience: 1 - 3 Years in international voice
Currently Work From Home
Roles and Responsibilities:
- Contacting potential or existing customers to inform them about a product or services.
- Answering questions about products or the company.
- Asking questions to understand customer requirements.
- Inform customer of deals and promotions.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Go the extra mile to meet sales quota and facilitate future sales.
- Responsible for closing sales over the phone while maintaining good customer relationships.