Executive - Customer Support - Insurance (0-4 yrs)
Hiring Fresher Customer support executive at Saket location.
Salary up to 20k.
12th must.
Job Description :
- Build sustainable relationships and trust with the customers through open and interactive communication
- Managing cold calls with the customers and work on their leads
- Managing incoming calls and customer service inquiries
- Identifying and assessing customers- needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
Harsh
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
