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11/01 Vanishree
Recruiter at Multi Recruit

Views:32 Applications:27 Rec. Actions:Recruiter Actions:0

Executive - Customer Support - Insurance (0-2 yrs)

Bangalore Job Code: 142446

- Understand users insurance requirements and recommend them relevant policies

- Explain various features of insurance policies in a simple language

- Clarify/Resolve any queries around insurance products

- Ensure the required level of service delivery for in-coming customer calls, to consult customers on products and services.

- To achieve daily/weekly/monthly customer acquisition/ customer satisfaction quotas

- To check on referrals and recommendations from existing customers on new customers

- To cross-sell/up-sell other products by Ditto, to eligible customers

Job Description : 

- Customer Service & Sales

- Excellent Communication

- Proficiency in interpersonal skills

- Accuracy, attention to detail, and the ability to explain complex information clearly and simply

- Good command of English and Hindi

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