Executive - Customer Support - Healthcare (1-2 yrs)
Executive - Customer Support (Rotation Shift)
Customer Support Executive
About Company :
It is a healthcare technology company building a collaboration platform for doctors and patients. Patients can receive a consultation from a specialist doctor through mobile in 30 minutes.
No need of appointment booking, travelling through heavy traffic and waiting at clinic for the doctor anymore!
Location : Bangalore
Experience : 1 - 2 Years
Function : BPO/Customer Service
Job Description :
Duties and Responsibilities:
1.Answer customer calls courteously to provide information about products and services, arrange consultations and obtain feedback about service
2.Interact with customers by phone, e-mail or online chat medium concerning various queries.
3.Keep records of customer interactions and transactions, recording details of inquiries, complaints, comments, and actions taken.
4.Provide hands on support to process orders, raise invoices, tracking and detailed account management.
5.Flexible with Rotational shifts
Qualification : Any Graduates BBA BCA bcom Graaduate HSC
Working Days : 6 Days a Week (8:00 AM to 5:00 PM)
Job Nature : Full Time