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18/01 Rajendra
HR at Doctor Career

Views:11 Applications:4 Rec. Actions:Recruiter Actions:4

Executive - Customer Support - Healthcare (0-3 yrs)

Jaipur Job Code: 254163

- Identify and assess customers- needs to achieve satisfaction

- Build sustainable relationships and trust with customer accounts through open and interactive communication

- Provide accurate, valid and complete information by using the right methods/tools

- Analyzing customer needs and recommending products based on those needs.

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer interactions, process customer accounts and file documents

- Follow communication procedures, guidelines and policies

- Take the extra mile to engage customers

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