Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Customer Support - Energy Product (2-5 yrs)
- Work alongside & learn from best in class talent
- A role that offers a breadth of learning opportunities
- Fantastic work culture
Our client is hiring Customer Support Executive.
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate :
- We are looking for a Customer Support Representative to join our team!
- Manage inbound / Outbound calls and emails in a timely manner.
- Identify customers' needs and wants, give your best to clarify information.
- Understand every request and provide a solution to them.
- Follow our company's communication scripts & email templates.