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11/09 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:4 Applications:4 Rec. Actions:Recruiter Actions:1

Executive - Customer Support - Energy Product (2-5 yrs)

Chennai Job Code: 291338

- Work alongside & learn from best in class talent

- A role that offers a breadth of learning opportunities

- Fantastic work culture

Our client is hiring Customer Support Executive.

The Job

You will be responsible for :

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

Ideal Candidate :

- We are looking for a Customer Support Representative to join our team!

- Manage inbound / Outbound calls and emails in a timely manner.

- Identify customers' needs and wants, give your best to clarify information.

- Understand every request and provide a solution to them.

- Follow our company's communication scripts & email templates.

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