HR Manager at CIEL HR Services
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Executive - Customer Support - eCommerce (1-9 yrs)
Jaypore.com offers you an opportunity to join one of India's largest retail eCommerce companies.
Eligibility : 12th/Graduate candidates with a minimum of 6 months of chat/Email/Customer Support in an E-commerce Company.
Location : Okhla, Delhi
Process Details : Chat/Email/Voice Process- Blended Process
Salary details: (up to 4LPA + incentives )
Note : Third Party Role.
- Experience in handling inbound and outbound call processes.
- Resolving customer queries to their satisfaction via email, chat, and over the phone.
- Coordination with different support functions.
- Flexibility to work in rotational shifts including Saturdays
- Responds to and resolves escalated issues and/or unique or complex requests from customers
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