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14/01 Kanchana
HR Recruiter at Nexplace Info Pvt Ltd

Views:58 Applications:5 Rec. Actions:Recruiter Actions:5

Executive - Customer Support - eCommerce (0-4 yrs)

Bangalore Job Code: 106194

Job Description:

1. Manage large amounts of incoming calls

2. Generate sales leads

3. Identify and assess customers- needs to achieve satisfaction

4. Build sustainable relationships and trust with customer accounts through open and interactive communication

5. Provide accurate, valid and complete information by using the right methods/tools

6. Meet personal/customer service team sales targets and call handling quotas

7. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

We are Hiring for Customer support

Qualification : Any degree

Experience : 0 to 4 years

Salary : Take home

19 k (fresher)

21 k (Experience)

Bonus : 4 k

Process : Flipkart

Location : Bangalore

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