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11/05 Meenakshi Kumar
Proprietor at K & R Enterprises

Views:791 Applications:232 Rec. Actions:Recruiter Actions:10

Executive - Customer Support - Consumer Durbales (1-5 yrs)

Delhi Job Code: 325178

Job description :

- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms, and applications.

- Follow up to ensure that appropriate actions were taken on customers requests.

- Refer unresolved customer grievances or special requests to designated departments for further investigation.

- Good communications skills

- Ability to listen and active problem-solving skills

- Good interpersonal skills

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