Director at Recruiting India
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Executive - Customer Support - BPO (1-3 yrs)
Job Description: Customer Support Executive
Location:- Moti Nagar
Company-ZIVAME
Job Type : Full-time, Blended Process
Gender Preference : Female Candidates Only
Requirements :
- Minimum 12 months of experience in BPO customer support
- Fluent in English and Hindi languages
- Undergraduate or graduate qualifications
- Excellent communication skills
-Responsibilities:-
- Handle customer inquiries and provide appropriate solutions promptly
- Respond to customer emails, chats, and phone calls professionally and efficiently
- Assist customers in placing orders, tracking shipments, and resolving product or service issues
- Maintain a high level of customer satisfaction by ensuring timely and accurate responses
- Collaborate with other team members to troubleshoot and resolve complex customer problems
- Follow company policies and procedures while interacting with customers
Work Schedule :
- 6 days working with a rotational off
- Rotational day shifts
- No cab facility
-Salary and Benefits:-
- Salary: Up to 16000 CTC
- Opportunity for career growth and development
- Pleasant working environment in a leading e-commerce company
-Note:- Freshers with exceptional communication skills are encouraged to apply.
