Founder at JobsLo Consultants
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Executive - Customer Support - BPO (0-5 yrs)
Customer Support Executive
Responsibilities :
- Contact potential or existing customers to inform them about multiple projects and service using scripts
- Good Knowledge about the Locations in Bangalore is preferable
- Answer questions about Projects or the company
- Ask questions to understand customer requirements and pass on the same to Relationship Managers to close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and Process requirements and pass on the same in an accurate manner
- Handle grievances to preserve the company's reputation
- Keep records of calls and sales and note useful information
Tuesday will be week-off
Shift Timing- 9:30-6:30 PM
Huge incentive will be there
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
