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Executive - Customer Support - BPO (0-3 yrs)
- Lead and manage a team of agents, communicate customer needs to stakeholders, and understand exactly how customers use your product or service.
- Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
- Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
- Follow communication protocols, rules, and policies
Salary : 14k to 16k CTC + Incentives (depends on interview)
Job role : Chat process/call process
- Work from office
- Walk in interview
