Hiring Manager at V4u HR Solutions
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Executive - Customer Support - BPO (0-3 yrs)
Responsible for the completion of defined processes and procedures to the deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.
- Service and administrative functions in the pickup and delivery area. Identifies anomalies as they arise and uses judgment based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
- Able to understand logistics partner scan/website shipment movement etc.