HR Intern at E Satisfy Solution
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Executive - Customer Support (0-2 yrs)
We are hiring Customer Support Executive
Exp : 0-2 Years
Location : Indore
Salary : 12-15K
- Rotational Shift
Responsibility :
- Answer phone calls in a more professional manner and provide information about products and services as required by the callers
- They are responsible for taking or cancelling orders, and obtaining details of customer complaints
- Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and comments
- Process orders, applications, and forms
- Render administrative support to other customer care team members when the need arises, or as instructed
- Follow up customers and their complaints; ensuring that customer's requests are attended to accordingly
- Manage a team of customer service representatives in dealing with complaints and inquiries. This will depend on the size of the company
If you are interested then kindly share your resume
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