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01/07 Alka Rajput
HR-Recruiter at First Step First

Views:162 Applications:10 Rec. Actions:Recruiter Actions:5

Executive - Customer Support - BPO (0-1 yrs)

Orissa/Bhubaneswar Job Code: 7251

Job Title : Customer Support Executive

Roles and responsibilities :

- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

- Follow up to ensure that appropriate actions were taken on customers' requests.

- Refer unresolved customer grievances or special requests to designated departments for further investigation.

Qualifications:

- Good communications skills.

- Ability to listen and active problem solving skills.

- Experienced/Fresher

Languages : English & Hindi

Salary : 1.7 lpa to 2.2 lpa

Location : Bhubaneswar

Job Type : Full-time

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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