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30/04 Harshini
Consultant at Job Orient

Views:110 Applications:34 Rec. Actions:Recruiter Actions:19

Executive - Customer Support - BPO (0-1 yrs)

Gurgaon/Gurugram Job Code: 323534

- Work from Office at Gurgaon, should be comfortable to relocate immediately

Regional Hiring : Tamil/ Telugu/ Marathi/ Kannada/ Malayalam at Gurgaon Location (Work from Office)

Designation : CSE

Location : Gurgaon

- Day Shift

- Need excellent communication skills in respective language with average English comms

Responsibilities :

- Respond promptly to customer inquiries via phone, email, and chat.

- Resolve customer issues efficiently and effectively, escalating as needed to ensure timely resolution.

- Provide product information and guidance to customers.

- Assist customers with account setup, billing inquiries, and troubleshooting.

- Document customer interactions and maintain accurate records in our CRM system.

- Collaborate with other departments to address customer needs and improve overall customer satisfaction.

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