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22/02 Nisha
HR Recruiter at Consultant

Views:4 Applications:1 Rec. Actions:Recruiter Actions:0

Executive - Customer Support -BPO (0-1 yrs)

Chandigarh/Haryana Job Code: 148159

Customer Support Executive Responsibilities:

- Managing a team of representatives offering customer support.

- Overseeing the customer service process.

- Resolving customer complaints brought to your attention.

- Creating policies and procedures.

- Planning the training and standardization of service delivery.

- Selecting and hiring new staff.

- Monitoring the work of individual representatives and of the team.

- Conducting quality assurance surveys with customers and providing feedback to the staff.

- Possessing excellent product knowledge to enhance customer support.

- Maintaining a pleasant working environment for your team.

- Candidates Must Have Excellent English Communication Skill.

- Candidates Must Be Comfortable With Rotational Shift.

- Fresher & Experience Both Can Apply.

- Graduate & Under Graduate Both Can Apply.

- 5'6 Days Working,

NO CHARGES AT ANY STAGE

Interested Candidates can mail us or call us at 7415025071.

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