Executive - Customer Support -BPO (0-1 yrs)
Customer Support Executive Responsibilities:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
- Candidates Must Have Excellent English Communication Skill.
- Candidates Must Be Comfortable With Rotational Shift.
- Fresher & Experience Both Can Apply.
- Graduate & Under Graduate Both Can Apply.
- 5'6 Days Working,
NO CHARGES AT ANY STAGE
Interested Candidates can mail us or call us at 7415025071.