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12/01 Tejasvini Pise
Corporate Acquisition Head at SuccessR HR Tech Pvt Ltd

Views:26 Applications:16 Rec. Actions:Recruiter Actions:4

Executive - Customer Support - BFSI (1-2 yrs)

Bangalore Job Code: 142567

Job Summary : 

- Resolve service problems by clarifying with the customer. Should be able to speak with at least 250 calls with 75 % details captured.

- Cater to email/Calls queries & ensure to respond in a stipulated period in time.

- Help improve the internal processes using customer feedback as the main criteria.

- Should be comfortable to work on weekends.

Shift Timing - 10:00 AM to 7 :00 PM

- He/She must be ready to do work from office

- 6 months to 3 yrs of experience as Customer Care mandatory

Age - 21 - 33 yrs

- Must be able to speak in Hindi and English

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