Director at Skylit Eduzone Global Pvt. Ltd
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Executive - Customer Support (3-7 yrs)
We are looking for Customer Support Executives for a a GPS tracking company based at Jaipur. Summary as under:
Profile - Customer Support Executive (M/F)
Experience - Min. 3 Years in Technical support for both hardware and software.
Salary - 3-4 LPA
Timings - 10 AM to 7 PM
Job Type - Full time/work from office
Responsibilities :
- Providing complete information about the product to the customer.
- Solving all product or service related issues of the customers.
- Internal coordination for fast resolution
- Maintenance and update of MIS systems
- Collection and sharing of client feedback and MIS
- Timely escalation of complaints as per escalation matrix
- Maintain and measure performance as per TAT/SLA
- Coordination with clients on calls/emails/chats
- Online and short term product training
Please share your resume with expected and current CTC and notice period details
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
