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23/06 Nandhini
Recruiter at Sapwood Ventures

Views:12 Applications:7 Rec. Actions:Recruiter Actions:4

Executive - Customer Support (1-3 yrs)

Bangalore Job Code: 219787

Customer Support Executive

Personal attributes/skills:

- Excellent communications skills who can speak English fluently.

- Should have good interpersonal skills and the ability to handle pressure.

- Self-motivated & highly driven to meet goals & deadlines.

What you will do:

- Answer calls professionally to provide information about products and services or obtain details of complaints.

- Have to Handle non Voice through Chats and Emails.

- Keep records of customer interactions and transactions.

- Follow up to ensure that appropriate actions were taken on customers requests.

- Refer unresolved customer grievances or special requests to the designation department for further investigations.

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