Recruiter at Sapwood Ventures
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Executive - Customer Support (1-3 yrs)
Customer Support Executive
Personal attributes/skills:
- Excellent communications skills who can speak English fluently.
- Should have good interpersonal skills and the ability to handle pressure.
- Self-motivated & highly driven to meet goals & deadlines.
What you will do:
- Answer calls professionally to provide information about products and services or obtain details of complaints.
- Have to Handle non Voice through Chats and Emails.
- Keep records of customer interactions and transactions.
- Follow up to ensure that appropriate actions were taken on customers requests.
- Refer unresolved customer grievances or special requests to the designation department for further investigations.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
