Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
12/10 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:13 Applications:4 Rec. Actions:Recruiter Actions:0

Executive - Customer Support (1-3 yrs)

Anywhere in India/Multiple Locations Job Code: 180747

- Opportunity to make a positive impact

- A role that offers a breadth of learning opportunities

We are looking for Customer Support Executive for a well reputed gold brand.

The Job

Key responsibilities areas :

- Working closely with Team Executives as well as other support functions to provide proactive and effective general administrative assistance across a diverse range of tasks.

- Scheduling and coordinating meetings.

- Making travel arrangements and preparing expense reports.

- Providing other organisational support such as ordering supplies and equipment.

- Managing 1-5 team members.

The Profile :

- You have at least 1 year experience within a Team Assistant role, ideally within the Luxury industry.

- You are organised and have good interpersonal skills.

- You have good computer skills ( MS Word, Excel, Powerpoint).

- You are highly goal driven and work well in fast paced environments

- You possess strong analytical skills and are comfortable dealing with numerical data

- You are adaptable and thrive in changing environments

- Handling inquiries / complaints from customers, targeting the satisfactory closure

- Developing relationship with premium clients, thus enhancing the business

- Providing help and advice to customers using the organization's product or services

- Communicating courteously with customers by telephone, email, letter and face to face

- Revert to the clients thus confirming the service

- Finding ways to measure customer Satisfaction and improve services

- Response Time: Cases should be handled with in the defined TAT

- Keeping accurate records of discussions or correspondence with the clients / customers

Add a note
Something suspicious? Report this job posting.