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08/05 Swetha Reddy
IT Recruiter at Fraank Systems

Views:13 Applications:8 Rec. Actions:Recruiter Actions:5

Executive - Customer Support (1-2 yrs)

Thane/Mumbai Job Code: 324724

Location : Thane

Experience : Freshers

Description:

We are looking for enthusiastic individuals to join our team as Customer Support Executives in Thane. This is an excellent opportunity for freshers to kick-start their career in customer support.

Key Responsibilities :

- Make outbound calls to customers for feedback checking.

- Provide excellent customer service and support.

- Maintain records of customer interactions and transactions.

- Follow communication scripts when handling different topics.

- Identify and escalate priority issues.

- No sales targets, focus on providing quality service.

Requirements :

- Minimum educational qualification : under graduate or any graduate

- Good communication skills in English and Hindi (Marathi would be an added advantage).

- Ability to listen, empathize, and solve customer queries.

- Basic computer skills and typing proficiency.

- Freshers are welcome to apply.

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