JD:

- Excellent Communication in English and Hindi

- Manage Incoming Calls

- Identify and Assess Customer's Needs to Achieve Satisfaction

- Take An Extra Mile to Engage Customers

- Inbound 90%

- Outbound 10% E-commerce client handling

Company: BPO

Job Location : Bangalore

Freshers/ Experienced both can apply

Criteria:

- Excellent communication in English and Hindi. Local language - Mandatory

- Local language is added advantage

- Polite and customer service oriented

- Exhibits patience and empathy to resolve customer queries

Working days: 6 days

Female working window: Slot within 7am-9pm (any slots given below) with Rotational week off.

7am-4pm

8am-5pm

9am-6pm

10am-7pm

11am-8pm

12pm-9pm

Male working window : Rotational shift/ Weekoff 24- 7 (any slot)

Rotational weekday off - 6 days working

Salary : Freshers - 15K in hand

Experienced - 22K in hand

- Inbound 90%

- Outbound 10% for E commerce client

- Must have personal Laptop and Wifi (mandatory) - 20 days training in office after that Temporary WORK FROM HOME (during pandemic). Post pandemic Work From Office (Bangalore)

- Interview will be Face to Face - HR< TL and Operations round

- Education: PUC (Intermediate) or Graduate or Pursuing Graduation

- Interview days: Monday - Saturday (upcoming week) at office

- Interview date: 8.9.2021

- Interview time: 10 am - 3pm

- Joining : Immediate basis

Laptop and wifi madatory - 20 days training in office and after that WFH. Once pandemic over, wfo.

Interview face to face - HR, TL and operations round

Interview Venue will be communicated on mail or call so please share me your resume today by 2pm immediately.

For any queries please leave a message through mail.

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