HR at Placement Ally Career LLP
Views:37 Applications:22 Rec. Actions:Recruiter Actions:0
Executive - Customer Support (0-2 yrs)
1. Resolving customer complaints brought to your attention and converting them into the leads
2. Creating policies and procedures.
3. Selecting and hiring new staff.
4. Monitoring the work of individual representatives and of the team.
5. Conducting quality assurance surveys with customers and providing feedback to the staff.
6. Possessing excellent product knowledge to enhance customer support.
7. Maintaining a pleasant working environment for your team.