IT Recruiter at Fraank Systems
Views:17 Applications:6 Rec. Actions:Recruiter Actions:1
Executive - Customer Support (0-1 yrs)
Experience : Fresher or Experienced
Age Limit : Up to 29 Years
Education : Graduate or Undergraduate
Job Description :
- Conduct outbound calls to prospective customers for service-related purposes.
- Handle customer inquiries, provide information about products/services, and address any concerns or questions.
- Ensure excellent customer service and satisfaction during interactions.
- Follow scripts or guidelines provided for effective communication.
- Maintain accurate records of interactions in the CRM system.
- Collaborate with team members and supervisors to achieve targets and objectives.
- Adhere to company policies and procedures at all times.
- Local candidates preferred with immediate joining availability.
- Strong communication skills, both verbal and written, are essential.
- No specific sales targets; focus on providing quality service and assistance to customers.