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08/05 Potlacheruvu Pravallika
IT Recruiter at Fraank Systems

Views:17 Applications:7 Rec. Actions:Recruiter Actions:1

Executive - Customer Support (0-1 yrs)

Thane/Mumbai Job Code: 324726

Experience : Fresher or Experienced

Age Limit : Up to 29 Years

Education : Graduate or Undergraduate

Job Description :

- Conduct outbound calls to prospective customers for service-related purposes.

- Handle customer inquiries, provide information about products/services, and address any concerns or questions.

- Ensure excellent customer service and satisfaction during interactions.

- Follow scripts or guidelines provided for effective communication.

- Maintain accurate records of interactions in the CRM system.

- Collaborate with team members and supervisors to achieve targets and objectives.

- Adhere to company policies and procedures at all times.

- Local candidates preferred with immediate joining availability.

- Strong communication skills, both verbal and written, are essential.

- No specific sales targets; focus on providing quality service and assistance to customers.

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