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08/05 Arshiya Pathan
IT Recruiter at Fraank Systems

Views:11 Applications:5 Rec. Actions:Recruiter Actions:2

Executive - Customer Support (0-1 yrs)

Mumbai Job Code: 324725

- Closing sales for the company.

- Filing customer records, including contact information, purchases and billings.

- Conducting surveys and writing reports based on customer feedback on products and services.

- Providing customers with clear instructions to resolve issues.

- The customer support executive is the direct connection between the customer and company.

- They need to identify problems, analyse situations, and find appropriate solutions.

- They should be resourceful, proactive, and able to think critically to resolve customer issues effectively.

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