IT Recruiter at Fraank Systems
Views:18 Applications:8 Rec. Actions:Recruiter Actions:2
Executive - Customer Support (0-1 yrs)
- Closing sales for the company.
- Filing customer records, including contact information, purchases and billings.
- Conducting surveys and writing reports based on customer feedback on products and services.
- Providing customers with clear instructions to resolve issues.
- The customer support executive is the direct connection between the customer and company.
- They need to identify problems, analyse situations, and find appropriate solutions.
- They should be resourceful, proactive, and able to think critically to resolve customer issues effectively.
