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14/11 HR
HR Manager at Cyber Hospitality Pvt Ltd

Views:9 Applications:7 Rec. Actions:Recruiter Actions:0

Executive - Customer Support (0-1 yrs)

Vadodara/Baroda/Gujarat Job Code: 300076

Job Type : Onsite (Work From Office)

Location : Vadodara

Experience : Fresher- 1 Year

- Good With English.

- Willing to work in Night Shift.

- Managing a team of representatives offering customer support.

- Overseeing the customer service process.

- Resolving customer complaints brought to your attention.

- Creating policies and procedures.

- Planning the training and standardization of service delivery.

- Selecting and hiring new staff.

- Monitoring the work of individual representatives and of the team.

- Conducting quality assurance surveys with customers and providing feedback to the staff.

- Possessing excellent product knowledge to enhance customer support.

- Maintaining a pleasant working environment for your team.

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