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25/05 Revati
Talent Acquisition Specialist at Growinity Solutions LLP

Views:184 Applications:37 Rec. Actions:Recruiter Actions:13

Executive - Customer Support (0-1 yrs)

Maharashtra/Pune/Mumbai Job Code: 274589

Position- Customer Support Specialist

(International Chat process), (International (International Voice process)

Knowledge and Skills Required

Communication Skills:

- Excellent communication skills (written and verbal)

- Ability to communicate correctly and clearly with all customers

- Excellent documentation skills

- Good comprehension skills - ability to clearly understand and state the issues customers present

- Ability to concentrate - follow customers issues without distraction to resolution

- Good composition skills - ability to compose a grammatically correct, concise, and accurate written response

- Work successfully in a team environment as well as independently

Computer Knowledge/Skills:

- Ability to use a desktop computer system

- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer

- Excellent typing skills

- Demonstrates understanding of the Internet, website, and competitor websites

- Demonstrates an ability to successfully navigate websites

- Demonstrates a proficient knowledge of email applications

- Demonstrates an ability to learn in various media

- Ability to successfully adapt to changes in the work environment

Rotational Shifts (Work from home)

Salary :basis wok experience+ incentives + benefits

Shift : 24-7 Rotational Shift

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